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Privacy Policy

Last updated: May 2026

Introduction

C&A Commercial Group London (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, request a quote, or use our cleaning services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect and process the following types of personal information:

Information You Provide to Us

  • Full name

  • Email address

  • Phone number

  • Property address

  • Postcode

  • Service requirements

  • Booking details

  • Any additional information submitted through forms, emails, or WhatsApp messages

Automatically Collected Information

When you use our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Website usage data

  • Cookies and tracking information

  • Pages visited and time spent on the website

How We Use Your Information

We use your information to:

  • Respond to enquiries and quote requests

  • Provide cleaning services

  • Schedule bookings and appointments

  • Communicate regarding your enquiry or booking

  • Improve our website and services

  • Monitor website performance and analytics

  • Prevent fraud or misuse of our website

  • Meet legal and regulatory obligations

Booking & Quote Requests

When you submit a quote request through our website, the information you provide is sent directly to our team so we can review your enquiry and contact you with pricing and booking information.

Prices displayed on the website are starting prices only and final quotes may vary depending on the condition, size, and requirements of the property.

Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

Cookies may help us:

  • Understand visitor behaviour

  • Improve website functionality

  • Store preferences

  • Measure marketing and SEO performance

You can disable cookies through your browser settings at any time.

Data Sharing

We do not sell or rent your personal information to third parties.

We may share information with trusted third-party providers only when necessary to operate our business and services, including:

  • Website hosting providers

  • Analytics services

  • Email communication tools

  • Payment or booking systems

  • Legal or regulatory authorities where required by law

All third parties are expected to keep your information secure and confidential.

Data Storage & Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, disclosure, or loss.

However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent

  • Request a copy of your personal information

To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Children’s Privacy

Our services are not directed toward children under the age of 16, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

C&A Commercial Group London

Email: hello@nicedigitalstudio.com Phone: +44 7415 874221

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